Responsible Gambling at NextPokies

Your Wellbeing Matters — Player Protection & Support for Australian Players

At NextPokies Gaming Casino , we believe online gaming should be entertaining, enjoyable, and always under your control. This page provides comprehensive information about responsible gambling, the tools we offer to help you stay in control, and where to find support if you need it.

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What is Responsible Gambling?

Responsible gambling means enjoying online gaming as entertainment while maintaining control over your spending, time, and behaviour. It's about making informed decisions, setting limits, and recognising when to take a break.

For Australian players, responsible gambling involves:

  • Setting personal budgets before you play
  • Only gambling with money you can afford to lose
  • Understanding that gambling is not a way to make money
  • Recognising the signs of problem gambling
  • Seeking help when gaming stops being fun

At NextPokies, we're committed to providing a safe, controlled gaming environment where players can enjoy pokies and casino games responsibly.

Responsible Gambling Support
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Player Protection Tools at NextPokies

We provide a range of tools to help you stay in control of your gaming. These tools are available in your account settings and can be activated at any time.

Deposit Limits

Set daily, weekly, or monthly deposit limits to control how much you can deposit into your account. Once set, these limits cannot be increased immediately and require a cooling-off period.

  • Daily limits
  • Weekly limits
  • Monthly limits
  • Cannot be increased immediately

Time Reminders

Receive automatic reminders about how long you've been playing. These reminders help you keep track of your gaming sessions and make informed decisions about when to take a break.

  • Session time tracking
  • Customisable reminder intervals
  • Automatic pop-up notifications

Self-Exclusion

If you feel you need a break from gaming, you can temporarily or permanently exclude yourself from your account. Self-exclusion periods range from 24 hours to permanent closure.

  • 24-hour exclusion
  • 7-day exclusion
  • 30-day exclusion
  • Permanent exclusion

Cooling-Off Periods

Take a temporary break from gaming without permanently closing your account. Cooling-off periods allow you to step away and reassess your gaming habits.

  • 24-hour break
  • 7-day break
  • 30-day break
  • Reversible after period ends

Gameplay Restrictions

Limit your access to specific game types or set maximum bet amounts per spin or hand. These restrictions help you control your spending on individual games.

  • Maximum bet limits
  • Game category restrictions
  • Loss limits

Reality Checks

Regular pop-up notifications that show you how long you've been playing, how much you've deposited, and your current balance. Reality checks help you make informed decisions about continuing to play.

  • Session duration display
  • Deposit amount tracking
  • Balance information
  • Customisable frequency

Important: All protection tools can be accessed through your account settings. If you need assistance setting up any of these tools, please contact our support team.

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Recognising the Signs of Problem Gambling

It's important to recognise when gambling may be becoming a problem. If you identify with any of the following signs, it may be time to seek help:

Financial Signs

  • Spending more than you can afford
  • Borrowing money to gamble
  • Hiding gambling expenses from family or friends
  • Chasing losses by gambling more
  • Neglecting bills or financial responsibilities

Emotional Signs

  • Feeling anxious or depressed about gambling
  • Gambling to escape problems or relieve stress
  • Feeling restless or irritable when not gambling
  • Mood swings related to wins or losses
  • Feeling guilty or ashamed about gambling

Behavioural Signs

  • Gambling for longer than intended
  • Lying about gambling activities
  • Neglecting work, family, or social responsibilities
  • Unable to stop or reduce gambling
  • Thinking about gambling constantly

If you recognise these signs in yourself or someone you know, it's important to seek help immediately. Problem gambling is treatable, and support is available.

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Australian Support Resources & Organisations

If you're struggling with problem gambling, there are numerous Australian organisations ready to help. These services are free, confidential, and available 24/7.

Gambling Help Online

Australia's national online support service providing free, confidential counselling and support for anyone affected by problem gambling.

Visit Gambling Help Online

Lifeline Australia

24/7 crisis support and suicide prevention service. Available for anyone experiencing emotional distress, including gambling-related issues.

  • Phone: 13 11 14 (24/7)
  • Text: 0477 13 11 14
  • Online: lifeline.org.au
Visit Lifeline

GamAnon Australia

Support group for family and friends affected by someone else's gambling problem. Meetings available across Australia.

  • Website: gamanon.org.au
  • Services: Support groups, online meetings, resources
Visit GamAnon

Beyond Blue

Mental health support service providing information and support for anxiety, depression, and related issues that may accompany problem gambling.

  • Phone: 1300 22 4636 (24/7)
  • Website: beyondblue.org.au
  • Services: Online chat, phone support, resources
Visit Beyond Blue

Remember: Seeking help is a sign of strength, not weakness. These organisations are staffed by trained professionals who understand gambling-related issues and can provide the support you need.

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Tips for Responsible Gambling

Here are practical tips to help you gamble responsibly and maintain control:

1

Set a Budget

Before you start playing, decide how much money you can afford to lose. Never gamble with money you need for essentials like rent, bills, or groceries.

2

Set Time Limits

Decide how long you want to play before you start. Use a timer or alarm to remind yourself when your session should end.

3

Never Chase Losses

If you lose, don't try to win it back by gambling more. Chasing losses often leads to bigger losses and can indicate a problem.

4

Don't Gamble When Emotional

Avoid gambling when you're upset, stressed, depressed, or under the influence of alcohol or drugs. These states can impair your judgment.

5

Take Regular Breaks

Step away from the screen regularly. Breaks help you maintain perspective and make better decisions about continuing to play.

6

Understand the Odds

Remember that the house always has an edge. Gambling is designed so that casinos make money over time. Never expect to win consistently.

7

Keep It Social

If possible, gamble with friends or family who can help you stay accountable. Avoid gambling in isolation for extended periods.

8

Track Your Spending

Keep a record of how much you deposit and withdraw. Reviewing your gambling history helps you stay aware of your spending patterns.

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Support for Family and Friends

If someone you care about is struggling with problem gambling, it can be difficult to know how to help. Here's what you can do:

Recognise the Problem

Look for signs like financial difficulties, mood changes, secrecy about gambling, or neglecting responsibilities.

Have an Honest Conversation

Approach the conversation with empathy and without judgment. Express your concerns calmly and offer support.

Encourage Professional Help

Suggest contacting Gambling Help Online or other support services. Offer to help them make the call or attend appointments.

Set Boundaries

Protect yourself financially. Don't lend money or pay gambling debts. Set clear boundaries about what you will and won't do.

Seek Support for Yourself

Contact GamAnon or similar support groups for families affected by problem gambling. You don't have to face this alone.

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NextPokies' Commitment to Responsible Gambling

At NextPokies, we take responsible gambling seriously. Our commitment includes:

Player Protection

We provide comprehensive tools and resources to help players stay in control of their gaming.

Transparent Information

We clearly display game rules, odds, and terms so players can make informed decisions.

Age Verification

We strictly enforce 18+ age requirements and verify player identities to prevent underage gambling.

Monitoring & Intervention

We monitor player behaviour patterns and may intervene if we detect signs of problem gambling.

Support Resources

We provide easy access to Australian support organisations and resources.

Continuous Improvement

We regularly review and improve our responsible gambling policies and tools.

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Responsible Gambling FAQs

How do I set deposit limits at NextPokies?

You can set deposit limits through your account settings. Navigate to "Responsible Gaming" or "Account Settings" and select "Deposit Limits." You can set daily, weekly, or monthly limits. Once set, these limits cannot be increased immediately and require a cooling-off period.

What is self-exclusion and how does it work?

Self-exclusion allows you to temporarily or permanently exclude yourself from your NextPokies account. You can choose periods ranging from 24 hours to permanent closure. During the exclusion period, you cannot access your account or place bets. This is a serious decision and should be used if you feel you need a break from gambling.

Can I reverse a self-exclusion?

Self-exclusions cannot be reversed during the exclusion period. This is by design to ensure you have time away from gambling. After the exclusion period ends (for temporary exclusions), you can contact support to discuss account reactivation. Permanent exclusions cannot be reversed.

What should I do if I think I have a gambling problem?

If you're concerned about your gambling, take immediate action: 1) Use our self-exclusion tool to take a break, 2) Contact Gambling Help Online at 1800 858 858 or visit gamblinghelponline.org.au, 3) Speak to a trusted friend or family member, 4) Consider professional counselling. Remember, seeking help is a sign of strength.

Are there age restrictions for gambling at NextPokies?

Yes. NextPokies is strictly for players aged 18 and over. We verify player identities and age during account registration and may request additional verification documents. Underage gambling is illegal and we take this very seriously.

How can I contact NextPokies about responsible gambling concerns?

You can contact our support team through email or live chat (when available) to discuss responsible gambling tools, set limits, or request self-exclusion. Our team is trained to handle these requests with sensitivity and confidentiality.

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Remember: Gambling Should Be Fun

Online gaming at NextPokies should be an enjoyable form of entertainment, not a source of stress, financial difficulty, or personal problems.

If gambling stops being fun, it's time to stop.

If you're gambling to escape problems, relieve stress, or make money, it's time to seek help.

If gambling is affecting your relationships, work, or mental health, it's time to take action.

At NextPokies, we're here to support responsible gaming. Use our tools, know your limits, and remember that help is always available.

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